Test results are auto-generated in the Game Tester platform and available in ‘live time’. Therefore, there’s no waiting around to see your results. Simply login and view any test in-progress to view the feedback the second it comes in! This way, you can focus on what matters and quickly turn your test cycle into a priority list of actionable focus tasks, allowing for a quick follow up test within a matter of days if required. We understand every day matters in development, so don’t delay a single second in sharing the data you need.

Because recording video significantly increases your ‘cost per tester’ and therefore reduces how many testers you can reach, we instead offer data point activity tracking with our API integration. This allows you to instantly capture hundreds of actions from thousands of players and view the results instantly with 100% accuracy, without having to manually watch hundreds of hours of video footage. We then allow easy comparison of how your questions were answered vs the data points that were triggered to truly and quickly understand how people are playing your game.

This method allows testing at a global scale that offers a true reflection of the real world that small scale video tests simply cannot deliver. It’s always nice to see videos of people playing your game, but when you need to make important data-driven decisions – you need reliable, scalable data you can trust. That’s where we can help!

We’re very proud to be super upfront and transparent with our pricing which is fully available on our website before you even create an account. Simply click PRICING at the top and move the sliders to match your test requirements. This is the total and final price of your test.

No hidden extras, no minimum monthly spend, no lock-in contracts, no funny business. Just plain and simple pricing.

We’ve designed our platform to automate as much of the testing workload as possible, less people means less overheads and faster results. Our testers are rewarded a small token amount of around $4 per hour of testing, but are mostly interested in playing new games and enjoy having a direct link with developers, sharing their feedback and being part of helping to shape good games into becoming great!

Due to this business model of platform automation and an army of passionate gamers, the cost per test is significantly reduced, which we pass on to you!

You can indeed! We’ve already worked this discount into our online price calculators, so the bigger the test - the cheaper it becomes per tester. Give it a go, slide up the ‘Number of testers’ and see the ‘cost per tester’ drop!

As many as you like! You get 5 questions as standard on any test for no extra charge. Extra questions are then charged at $1.50 per 10 extra questions per tester.

The reason for this is it takes longer to complete a test with more questions so we like to reward our testers a fair amount for this extra time.

Yes, during test setup you can chose to include testers from previous tests. When this is selected, we will prioritise invites to everyone that completed your previous test first. As you likely won’t get 100% of testers returning for the second test, we will fill any remaining test slots with testers from the same demographic group as before.

You can also exclude testers from previous tests if you would like fresh eyes on your game.

No you don’t. You will only ever pay for a fully completed test (all your test requirements were met), which includes full completion of the post-test questionnaire. If a tester drops out early (it happens) or doesn’t complete the questionnaire, that user is not rewarded and we simply replace them with another tester until we reach your required number of testers.

No. We have testers in over 180 countries covering every demographic and it costs exactly the same to run a test in the US as it would in India. We believe in global testing whenever possible to get a true and full picture of your target audience. Therefore, we have a flat rate per tester, no matter where they’re from.

Technically there is no difference between these test types apart from a cheaper cost per tester and unlimited data points. We label them as ‘Player acquisitions tests’ simply to highlight them as a great method to deliver thousands of players into your game, who will all play for a minimum 30 mins to improve discoverability, engagement and hopefully attract a new player base to your game! You can of course increase the play duration requirement and ask players as many questions as you like - just like you can on a normal test. So the only real difference with larger scale tests is the cost per tester is reduced. Precisely how you setup your test in each scenario is completely up to you!

We attract gamers from all walks of life from all over the world. These are normal, real people, with real lives, using their own equipment and internet connection. This gives you the best reflection of the real world, allowing you to get feedback directly from your potential audience base and get a good sense of any real-world issues. Our testers are not professional QA testers, but real people with a shared passion for gaming and an eagerness to share their feedback. You can expect honest, unbiased, detailed feedback – the good and the ugly! But in the comfort and security of a private, enclosed environment.

We have an agreement with our testers that they can test on our platform anonymously without the requirement to ever hand over their personal information, including their email address, in order to conduct a test. If our users were forced to create an account for every test they did, we soon wouldn’t have many testers left! As an alternative, we would ask that you explore the possibility of providing demo or temporary account details so testers can login to your platform for the purposes of the test and provide the feedback you require.

However, once your test has been completed, if you would like to provide testers with the option to create an account to continue playing or sign-up for updates etc - we have no problem with this. As long as it’s optional and not required as part of the test. Ultimately, if they enjoyed the test and would like to continue playing - we’re happy to hand them over!

We take confidentiality and security very seriously. With a remote, global testing platform there will always be an element of risk. However, we work closely with all our partners to reduce this risk to an absolute minimum. The main protection comes in the form of our API that authenticates every tester and only allows access to your content when running a live test. Even if your game files are shared, it doesn’t matter - when the test ends, all future access is denied.

ALL tests marked as confidential will require testers to explicitly agree to the terms of Game Tester’s Non-Disclosure Agreement (https://gametester.gg/nda), which will prevent testers accessing any of your content until the terms have been accepted. Developers also have the option of uploading their own bespoke NDA and any specific terms or conditions they wish testers to agree to and be aware of before accepting their invite to the test.

In the unlikely event that a tester breaks the terms of an NDA we will be happy to share all available data we have on any tester we believe to be involved with the publisher/developer.

There are further methods you can take to further reduce risk such as adding watermarks (with the Game Tester ID) to your content and only providing limited versions of your game for the parts that need testing. You can be confident that any risk is extremely low with these measures in place.

Absolutely! When setting up your test you can select our ‘time-sensitive’ option which will allow you to select a specific date and time you would like to run your test. When this option is selected, users won’t be able to start the test until it’s assigned start time. We will manage invites, ensuring testers are given enough notice and are sent reminders leading up to the test to ensure maximum attendance.

No problem! Need to hit your server with 1000 real people from all over the world to see what happens?! Simply select the option during test setup, including the specific date and time you would like to run the test and we will ensure testers turn together at the same time. This can also be great to test cross-play functionality. You can still capture user feedback and ask testers to perform certain activities – just like a normal test.

No. Integrating the Game Tester API into your game is completely optional, however there are lots of benefits in doing so. We have a document that explains your API options - click here to download

This will depend on your game and the number of data points you would like to capture. However, on average it’s possible to fully integrate the API into a game within 1-2 hours.

The only essential elements that need to be integrated are;
Authentication – Check the Game Testers PIN
Unlock Function – Triggered when all test requirements are met

Data points are completely optional and integration can take slightly longer if there are many actions you want to track. However, you can never have too much data!

Absolutely! We have several support documents and video guides to help integrate the API, along with free tech support if you get stuck at all. Click below to view:
API Options.pdf
API Documentation.pdf
API Video Guide.mp4

Indeed it does! In fact, we’ve made it super-easy to integrate with our Unity API wrapper:
Unity API Wrapper
You can also view a real game example where you can see how the API is integrated:
GT Example Unity Game
Our API video guide talks you through the process and shows it all working:
API Video

For PC games you can provide a link to download your game files, or you can upload them directly to the Game Tester platform and we will provide download links to our testers. Alternatively you can provide keys to access/download your game if it’s accessible from a platform such as Steam.

For iOS games, you’ll need to provide a public TestFlight link that we will share with testers that accept your test and allow them to download your app onto their device.

For Android the best way is to directly upload the apk files which testers can access from the Game Tester app and download the files directly onto their Android device.

For Oculus content, submit your App Lab app and take note of the public test link provided.
Remember, no matter how your game is delivered to testers, with the Game Tester API - you have full control over who can access your content at all times. Once a test ends, all PINs are expired and all access is instantly removed from every user.

Anything that can be delivered digitally can be tested on our platform. This includes software packages, browser based experiences, websites and anything in between!
Bear in mind, our testers are primarily gamers at heart and typically a younger audience. If this feels like a good match to you, we’re happy for you to conduct your test / market research on our platform! Please contact us below if you have any questions about your project.

Game Tester has been designed from the ground up with developers, FOR developers. So if there’s a feature that you would find useful, please let us know!
Our platform is in constant development and will continue to grow and improve directly off the back of feedback and suggestions from the awesome partners we work with. We can’t promise a timeframe, but we promise to listen and seriously consider all requests to improve our platform and make sure it’s your number No.1 development tool!